“The single biggest problem in communication is the illusion that it has taken place.”
~ George Bernard Shaw
Arguably the most underrated yet most significant of all skills that defines the success of a manager’s career and his interpersonal relationships is Communication skills. “You cannot not communicate”. Which means that we are always communicating, conveying some message whether we like it or not, whether we intend to or not, whether we are speaking or not. Our Assertive Communication Skills Program, which includes transactional analysis, focusses on exploring and understanding the nuances of this art, the importance of transparency in communication towards building trust and eventually progressing towards successful results at the workplace, among other communication essentials. The program is ideal for first time managers and junior mangers. However, effective communication is seldom accomplished without Constructive Feedback being an inherent part of it. Our Advanced Program will enable your mid level and senior level managers to tactfully approach and handle the process of providing feedback while maintaining objectivity and focus on improved results through a win-win communication strategy.
